Frequently Asked Questions
Everything you need to know about our handcrafted heritage gear.
How do I find the right size for my Birdwells?
Our board shorts are built to last with high-quality SurfNyl fabric which has zero stretch. We recommend measuring your actual waistline or comparing with a pair of non-stretch trousers for the most accurate fit.
What is the Birdwell Lifetime Guarantee?
We stand behind our craftsmanship. Birdwell offers a lifetime guarantee on all manufacturing defects. If your britches fail due to a stitch or construction error, we will repair or replace them at no cost.
How long does shipping take?
Standard orders are typically processed within 1-3 business days. Domestic shipping via USPS or FedEx usually takes 3-7 business days depending on your location from our Santa Ana factory.
What is your return policy?
We accept returns and exchanges on all unwashed, unworn items with original tags attached within 30 days of purchase. Custom 'Bespoke' shorts are final sale and cannot be returned.
Can I wash my Birdwell Beach Britches in a machine?
To preserve the life of the SurfNyl fabric and the integrity of the colors, we recommend hand washing in cold water and hanging them to dry. Avoid bleach and high-heat dryers.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of the package.